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Dear Customer,
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 Key product features and value-added service of On Your Side Insurance Plan 2 / Essence – On Your Side Insurance Plan |
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AIA provides various critical illness insurance plans tailored to your protection needs.
 for details!
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| Seize the opportunity to enjoy exclusive offers |
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Limited-time offers!
Contact your financial planner to learn more! |
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| Product Remarks |
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The product features and value-added service of On Your Side Insurance Plan 2 / Essence – On Your Side Insurance Plan are subject to relevant conditions. For details, please refer to the product brochure. |
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As of 23 July 2025, compared against critical illness products provided by major Hong Kong insurance companies. |
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Each
of Care Concierge and One-Stop Oncology Service is additional value-added service, which is not guaranteed and subject to the respective terms and conditions thereof, and does not form part of the contractual benefit of On Your Side Insurance Plan 2 / Essence – On Your Side Insurance Plan. AIA reserves the right to amend, suspend or terminate Care Concierge and One-Stop Oncology Service or any part of the service thereunder (including the service providers, any details or terms and conditions relating thereto) at any time without any prior notice. The services under Care Concierge are provided in mainland China by the designated third party service provider engaged by AIA and not applicable to Hong Kong and Macau region. One-Stop Oncology Service is provided in Hong Kong by the designated third party service provider engaged by AIA and not applicable to the Macau region. The
multi-disciplinary team of the medical specialists under One-Stop Oncology Service is provided by designated by independent third party service providers and is subject to change from time to time without prior notice. AIA shall not be responsible for any act, negligence or omission of the service providers in the provision of any service, treatment, advice and opinion provided by those independent third party service providers.
Care
Concierge and One-Stop Oncology Service are subject to the eligibility of the insured. For One-Stop Oncology Service, this includes a review of the insured’s relevant medical reports, such as pathological or diagnostic imaging tests by designated service providers. The availability of these services, along with the applicable terms and conditions set by both AIA and the service providers, also apply. AIA reserves the right to amend, suspend or terminate Care Concierge and One-Stop Oncology Service or any part of service thereunder (including the service providers, any details or terms and conditions relating thereto) at any time without any prior notice.
Please
note that the Pre-approval - Medical Expense & Cashless Service and the related administrative support under Care Concierge and One-Stop Oncology Service, are not available to insured members of the On Your Side Insurance Plan 2 / Essence – On Your Side Insurance Plan. For details, please refer to the relevant service leaflets and AIA’s official website. |
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As of 31 January 2024, compared against similar services offered by major Hong Kong insurance companies. |
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| General Terms & Conditions |
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Premium refund offer runs from 1 November to 31 December 2025. Terms and conditions apply. Please refer to the related promotion leaflet on the AIA website for details. |
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The use of the ePremium coupons is subject to designated criteria regarding the first-year annualised premium. Please refer to the valid period as well as terms and conditions of the ePremium coupons in the “Rewards” section of AIA+. |
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The
applicants for AIA Vitality must be 18 years old or above and must be the insured of the in-force policy of an AIA Vitality selected insurance product. AIA Vitality is not an insurance product that falls under the jurisdiction of the insurance regulation. An annual membership fee is required for joining AIA Vitality. An annual membership fee will be charged for AIA Vitality and a member has to renew the AIA Vitality membership annually on time in order to maintain the membership and enjoy premium discount or AIA Vitality Power Up Coverage (if any) in the subsequent policy years. The membership fee of AIA Vitality may vary at any time without prior notice. Likewise, programme benefits may be added or removed without prior notice. Premium discount is only applicable to the standard premiums of selected AIA Vitality insurance products (including basic and add-on plans) and shall not apply
to any extra premiums due to loading. In all circumstances, the premium discount will be calculated in accordance with the insured’s AIA Vitality status achieved on each policy anniversary. On Your Side Insurance Plan 2/ Essence – On Your Side Insurance Plan offers Power Up Coverage as a benefit instead of premium discounts. AIA Vitality Power Up Coverage is the percentage of the initial sum assured added for the sole purpose of computing the amount of death benefit or the major illness benefit for once when it becomes payable. On Your Side Insurance Plan 2 – First Gift is not an AIA Vitality selected insurance product. The policy anniversary of AIA Vitality selected insurance products and AIA Vitality membership anniversary may not be the same. For details and offers of AIA Vitality, please visit aia.com.hk/aiavitality. |
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| #2025 Q4 selected Critical Illness plans limited-time offer - Terms and Conditions
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| Customers should apply for insurance products according to their actual protection needs and premium affordability. Whether customers participate in the aforesaid offers and select relevant options (including but not limited to policy currency, premium payment mode and prepaid premium payment option), it should be customers’ own decision. For insurance arrangements, please contact your financial planner for details. |
| The above promotions are subject to terms and conditions. Please contact your financial planner for details. AIA reserves the right to change the terms and conditions of the above promotions without prior notice. In case of any dispute regarding the promotion, AIA’s decision shall be final and conclusive. |
| This
email contains general information and is for distribution in Hong Kong and Macau only. It does not constitute any offer and/or insurance product recommendation. Customers must complete the Financial Needs Analysis before applying for any insurance product, and should apply based on their actual protection needs and affordability. The product information in this material is for reference only, and does not contain the full terms of the products. For the details of the product features, terms and conditions, exclusions and key product risks, you may refer to the product brochure and policy contract of relevant products. This promotion is not applicable to those plans change cases (basic plans or riders, if applicable) from other insurance plans to the insurance plans in this promotion. In case you want to read policy contract sample before making an application, you can obtain a copy
from AIA. Life insurance policies are long-term insurance contracts. Should you surrender the policy early, you may receive an amount considerably less than the total amount of premiums paid. |
| “AIA” shall refer to AIA International Limited (incorporated in Bermuda with limited liability), or AIA Company Limited (incorporated in Hong Kong with limited liability), as the case may be. |
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“AIA”, “We” or “Us” herein refers to AIA International Limited (Incorporated in Bermuda with limited liability).
Copyright © 2026. AIA International Limited (Incorporated in Bermuda with limited liability) and its affiliates and its
subsidiaries.
All rights reserved. Please read Terms of Use, Privacy Statement.
Address: 27/F Hopewell Centre, 183 Queen’s Road East, Wan Chai, Hong Kong;
Unit 201, 2F, AIA Tower, Nos. 251A-301, AIA Tower Avenida Comercial de Macau, Macau
Customer Hotline: (852) 2232 8888 (Hong Kong); (853) 8988 1822 (Macau)/
Email: hk.customer@aia.com (Hong Kong); aiamacau@aia.com (Macau)
If you do not wish to receive any promotional information from AIA, you may send a written request stating your full English name AND telephone number to hk.customer@aia.com. |
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